Customer Comments

Terri D'Ayon, San Francisco CA USA - (14th February 2007)
Dear Mr. Byrne, Greetings from San Francisco! I am writing to thank you for your outstanding customer service, your professionalism in dealing with a precarious situation from abroad and the excellent manner in which your company provided a service recovery. I am tremendously delighted with my experience with you. I am THRILLED to tell you I have received the beautiful "yellow gold" ring I ordered from your website. It is perfect and exactly what I hoped it would be, for the love of my life. All of this and more...you met my desired deadline of Valentine's Day too...Thank you so very much. We have a specialty store in our store called John Small, Ltd. He has a store in the UK and San Francisco and crafts cufflinks, buttons. I notice you also had cufflinks available. He really liked the idea, so you never know how many customers that he has to send your way or to do business with you directly. I will be pleased to share my success story with your company to all. Thank you again! Warmly, Terri D'Ayon

Mary McLin, Grayslake Illinois USA - (16th June 2005)
Dear Ken, My husband's cuff links arrived in perfect time for me to give them to him for his retirement. Thanks you so much for the timely mailing and the e mails that kept me informed. The history of Ireland cuff links are just beautiful, and he really loves them. No question - you now have a lifetime customer. Thanks for all your help. Mary

Sarah Gardner, Waskom, TX USA - (18th January 2005)
Ken, Just wanted to let you know that I received the ring and my fiance loves it! THanks so much! Sarah

Giovanna Visconti, The Dreyfus Corporation - (26th April 2005)
Ken! Just to let you know the ring arrived safely today (4/26). Thank you so much for reshipping so quickly, but you really shouldn't have absorbed the additional cost. After all, apparently it was MY mail service (USPS) that screwed up! Anyway, it's quite lovely and has been admired by several people here in my office. Thank you so much for your attention to everything. I'll be back to order again shortly, and have already recommended you. Giovanna

Peter Rafferty, Framwellgate Moor Durham City GB - (4th September 2005)
Hi Ken, The cufflinks arrived safely and are as always with products from you, unique design and excellent quality. Hopefully I will be back in Ireland next year and the shop at Bachelor's Walk will be, as usual, my first port of call after leaving my luggage at Heuston Station. Kind Regards Peter Rafferty

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