Customer Comments

Terri D'Ayon, San Francisco CA USA - (14th February 2007)
Dear Mr. Byrne, Greetings from San Francisco! I am writing to thank you for your outstanding customer service, your professionalism in dealing with a precarious situation from abroad and the excellent manner in which your company provided a service recovery. I am tremendously delighted with my experience with you. I am THRILLED to tell you I have received the beautiful "yellow gold" ring I ordered from your website. It is perfect and exactly what I hoped it would be, for the love of my life. All of this and more...you met my desired deadline of Valentine's Day too...Thank you so very much. We have a specialty store in our store called John Small, Ltd. He has a store in the UK and San Francisco and crafts cufflinks, buttons. I notice you also had cufflinks available. He really liked the idea, so you never know how many customers that he has to send your way or to do business with you directly. I will be pleased to share my success story with your company to all. Thank you again! Warmly, Terri D'Ayon

Kesne Winton, Spokane WA USA - (15th February 2006)
Dear Ken, I received the Trinity Knot earrings today, just as you promised. I could not be more pleased with them. They are the perfect size. And the quality of the earrings is exceptional. You can count on me ordering again the next time I am looking for Celtic jewelry. I have had a wonderful experience with online ordering. All the best, Kesne Winton

Lindsey-ann McDonnell, Sydney Australia - (18th January 2007)
Hi Ken, I can't call international from my home phone here in Australia so I just thought I would e-mail instead to say thanks for your service. My ring arrived today (very fast). It is beautiful and just what I had pictured in my mind for my perfect wedding ring and to be hand made in Ireland makes it so special with my Irish father. I am very, very happy and impressed with your service and would most certainly shop with you again. I have actually attached a photograph of myself and Stuart my fiancee as I thought it may be nice for you to be able to put a face to my name and not just some e-mail from across the other side of the world! The ring was also beautifully packaged and I can't help but keep opening the box to try it on! It is also a perfect fit-no adjustments needed. Once again thank you very much for your fantastic service and the complimentary Fed-Ex I wish you a successful New Year for you and your business. Yours Sincerly Lindsey-ann McDonnell

Click here for more customer comments

Audio Comments